Increased productivity
Engaged employees are more focused and motivated, leading to higher levels of productivity. Engaged employees are 17% more productive than their disengaged counterparts (Gallup).
Improved retention
Engaged employees are more likely to stay with the company long-term, reducing turnover rates. Companies with high levels of employee engagement are 21% more profitable than those with low levels of engagement (Gallup).
Enhanced customer satisfaction
Engaged employees provide better customer service, leading to higher customer satisfaction. Engaged employees are 20% more likely to provide excellent customer service and contribute to higher levels of customer satisfaction (Aon Hewitt). Companies with engaged employees see a 10% increase in customer ratings and a 20% increase in sales (Harvard Business Review)
Innovation and creativity
Engaged employees are more likely to contribute new ideas and solutions to drive innovation. Engaged employees are 43% more likely to report high levels of innovation and creativity in the workplace (Gallup). Companies with engaged employees outperform their competitors by 202% in terms of revenue growth (Gallup).
